SENIOR SPECIALIST REVENUE ASSURANCE
Descripción de la oferta de empleo
The Senior Specialist will report to the Senior Manager Revenue Assurance and Fraud Management.
Key deliverables.
⦁ Assist in supervision of all revenue assurance and fraud management activities.
⦁ Design and implement controls to ensure customer and product profitability (customer margin).
⦁ Ensure integrity of GSM and Mobile Money platforms ⦁ Lead and supervise reconciliation of all Mobile Money, Voice, Data and SMS usage across all business support systems to ensure completeness and accuracy.
⦁ Lead and supervise reconciliation of all (Value Added Services) transactions with third parties to ensure completeness and accuracy to prevent and/or resolve payments disputes.
Competencies ⦁ Customer obsession ⦁ Goal driven detail conscious, ⦁ deadline driven Qualifications and Experience.
⦁ Degree or equivalent in Information Systems/Computer Science/Business Analytics or relevant tertiary qualification.
⦁ Minimum 4 – 5 years’ telecommunications experience is essential ⦁ 2- 3 years’ experience in SQL, T-SQL, PL/SQL knowledge/certification (desired), ⦁ Knowledge of Industry reporting/billing/business intelligence tools.
E.
.
CRM, SAP Business Objects, Oracle BI, MS Power BI, etc.
⦁ Revenue Assurance, Fraud Management, Risk Management, Business analysis and process management experience (essential) ⦁ Data science and statistical knowledge (advantageous) Commitment from Vodacom Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded.
We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.
At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
Detalles de la oferta
- Sin especificar
- En toda España
- Sin especificar - Sin especificar
- 29/04/2024
- 28/07/2024
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