SALES SUPERVISOR

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Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, eyewear and a full line of fragrance products.
SALES SUPERVISOR
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
assionatefor fashion and a fast paced Jet Set environment, our Sales Supervisors are Jet Set Ambassadors,representing the vision of Michael through personal and team performanceOur Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in store and virtually. Our Sales Supervisors haveexceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism. Major Responsibilities include but are not limited to:People•Inspire,leadandcoachthestoreteamtocreateacultureofperformancedeliveryandaccountability•Supportthemanagementteamintraininganddevelopingthestoreteamaswellasonboardingnewjoiners•ProvidefeedbacktosupportthemanagementteaminevaluatingandboostingtheperformanceofeachJetSetAmbassador•Ensureimageandgroomingstandardsarealignedwithbrandpolicy•Practiceandrolemodelthecompanybehaviors,ensuringeffectiveuseofthebehaviortoolkitService•LeadtheteamofJetSetAmbassadorstoensuretheyareprioritizingexceptionalcustomerexperiencestodriveloyaltyandrepeatbusinessbothinstoreandthroughVirtualShopping•EnsureJetSetAmbassadorsmaintainclientcommunicationthroughtheuseofallavailableclientelingappsandtools•Proactivelymanageclientdatabasetoincreasesales•MaintainfloorpresenceandleadbyexamplethroughelevatedcustomerexperienceandServiceLeading.•Buildandmaintaingoodcommunicationwithstodrivestoreperformance•ProvidecoachingandsupporttoassistJetSetAmbassadorsinresolvingcustomerserviceissues,empoweringtheteamstomakedecisionsinthecustomer’sbestinterestSales•Meetandexceedsalesgoalsholdingselfandteamaccountableforresults•Analyzereports,anddevelopactionplanstoensureexpectationsaremetorexceeded•Trackandcommunicatebusinessresultsandopportunities,drivingsalesandproductknowledge•EnsuresalesandunitgoalsandallrelevantKPIsaresetforJetSetAmbassadorsandcommunicatedeffectivelyJob Description SalesSupervisor
Operations•SupportthemanagementteamtoensurestoremaintenanceandauditingprogrammeisalignedtoBrandstandards•Ensurelosspreventionisakeypriority,assumingresponsibilityfortakingquickactiononearlyindicationsofanyloss,collaboratingwithwithSM,ASMandLPRM•CollaboratewithDVMtoimplementandmaintainallvisualmerchandisingdirectivesandensureexecutionofeffectivestrategies•Ensureallcompanycommunicationplatformsareusedeffectivelyandrelevantactionstaken.TechnologyProficiency:Highlighttheimportanceofleveragingtechnologyforinventorymanagement,salesanalysis,andcustomerengagementJob Requirements:•Relevantprovenretailandmanagementexperiencewithafast-pacedretailer•Technologyproficient,knowledgeanduseofleveragingtechnologytodrivesalesandcustomerexperience.•Abletoworkandthriveinafast-pacedretailenvironmentkeepingapositiveattitudeandmaintainingSpeed,EnergyandOptimism•ProficiencyinRetailMath,KPIsandMicrosoftOffice•FluentEnglishWe are an Equal Opportunity Employer M/D/F/V
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/VAPPLY HERE