SALES OPERATIONS MANAGER

160;About ArbolusArbolus is reinventing the traditional and analog expert network industry by bringing technology to the forefront of knowledge sharing.  Our platform helps hundreds of clients worldwide to connect with the best experts, collect high-quality insights faster and streamline their processes using leading AI technology.
eadquartered in London, we are a venture-backed scale-up working with global consulting and leading private equity firms.
With offices in Barcelona, New York, and Gurgaon, we have a truly international team of over 150 people.
ecently listed as one of Europe&#;s top 25 fastest-growing companies, we are building a team that can continue to support our ambitious growth plans. Key responsibilities you will be in charge ofEstablish a sales operations structure and environment that will promote and implement strategy and operational models that contribute to revenue growthManage sales planning, reporting, forecasting, quota allocation and management, sales process optimization, territory planning, and sales compensation administrationManage and optimize the sales process from lead to close, identifying bottlenecks and opportunities for sale cycle optimization and accelerationAnalyze sales performance data to identify areas for improvement and implement solutionsCreate and manage sales reports and dashboards to provide insights into pipeline and Sales (Inside and New) and Client Development performanceCollaborate with other departments to ensure alignment with overall company goalsInfluence and manage CRM and sales technology strategy to scale ahead of the business needs, ensuring that the strategy takes into account the full sales and marketing funnelDevelop and implement policies and procedures to ensure data integrity and cleanliness of the CRM dataDevelop key performance metrics and dashboards that help the Sales and Client Participate in and manage sales territory planningSupport sales training programs to ensure the team is armed with product/domain knowledgeParticipate in sales enablement programs, providing the sales teams with the resources needed to close more deals, including content, tools, knowledge, and information to effectively sell to customersWork with our People and finance functions on sales incentive compensation plansAct as a sales advocate by balancing sales needs while managing reasonable expectations from an operations perspectiveParticipate in management decision-making processes concerning sales issues and procedures and serve as an escalation point for the resolution of any issuesManage relationships/agreements with external partners and vendors Requirements to succeed in this roleTo be successful in this role, this role must possess strong sales acumen, strategic planning capabilities, and the ability to work collaboratively with a broad team while reporting to the Chief Revenue Officer.
xtensive first-hand experience with progressive sales automation systems and demonstrated ability to improve sales productivityDemonstrated ability to define, refine and implement sales processes, procedures, and policiesProven proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing critical client issues, and identifying team needsAbility to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundariesStrong technical, problem-solving, and collaboration skillsExpert in BI tools (Tableau, Data Studio, etc) and CRM systems (Salesforce), and Google SuiteBachelor's degree in business, sales/marketing, or related discipline, MBA preferred10+ years of experience working in sales, business or marketing operations, or business management and leading a teamStart-up and SaaS experience are strongly preferred What we offerComprehensive benefits package including base salary and bonusesInternational work exposure and opportunities across four countries&#;and growingAbility to influence the future of ArbolusA global community of fun and energetic co-workers that promote those from all backgrounds, allowing each member to further their career goalsStock Option Eligibility Arbolus is an Equal Opportunity Employer and does not discriminate on the basis of an individual&#;s race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status, or any other characteristic protected by law. *Please be advised that at this moment Arbolus is not able to provide support in the visa sponsorship process.&#;