SALES COORDINATOR

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast.
A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella.
At Kimpton you can:
Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests.
Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement.
Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter.
Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are.
What's the job?
As Sales Coordinator, Under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel.
Your day-to-day
* Support in the hotel's MICE sales processes, functions include, but are not limited to, support in MICE related requests for proposals, follow-up, negotiation and contracting of group related business.
* Supporting the MICE segment in the hotel, from solicitation to completion of group transactions.
* Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS).
* Organise and conduct special events, site inspections and external presentations for potential clients.
* Negotiate room rates, meeting room rentals, event space and/or hotel services within approved booking guidelines.
* Support in drafting and/or accurately reviewing all sales contracts, rate agreements and/or banquet/catering orders.
* Regularly follow up with customers during and after departure to ensure customer satisfaction and secure future bookings.
* Establish and maintain a relationship with local DMCs and international PCOs.
* Follow up closely with potential new clients.
* Work closely with the events department to manage the logistics of each group.
* Meet and entertain guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction.
* Develop awareness and reputation of the hotel and brand in the local community.
What we need from you
* Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers.
* Display excellent attention to detail and organisational skills.
* Can multitask and work under pressure.
* Driven and ambitious to consistently deliver and exceed service standards.
* Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities.

What to expect from us
* Discounted international room rates.
* Room for professional growth in one of the largest hospitality companies.
* Training programmes and access to IHG's training tool.
* Meals whilst on duty.
* Private health insurance discount.
* Kimpton Benefits: our platform with exclusive discounts for employees.
* Cool work environment and lots of fun