QUALITY CUSTOMER ENGINEER (INGENIERO/A CALIDAD CLIENTE)
Descripción de la oferta de empleo
Main tasks assigned for the position:
- Interface with customer. Address customer issues in a timely manner to ensure customer satisfaction.
- Quality responsibility to initiate planning and problem solving procedures to ensure continuous improvement in the quality department for their clients.
- Responsible for assuring that containment of non-conforming product occurs and procedures are followed.
- Perform product and process audits to ensure the standards KPI's day to day lead and design new service screening tools focusing customer expectations.
- Assure a timely response to customer complaints.
- Develop and document procedures to assure a timely response for processing of customer returns and corrective action.
- Quality Accept/reject production material. Stop a production process when non-conformity has been detected.
- Inform outside supplier of new samples and customer requirements, including audits and supervision Experiència 3 anys. Experience 3 years at least for TIER2 automotive as Quality Customer Engineer Knowledge of injection molding and Machining experience.
Extensive knowledge of IATF 16949, 8D, CPK, 5W, APQP, FMEA, SPC, MSA.. Competències / coneixements: High performance in analysis and problem solving.
Imperative profile with customer orientation, leadership, data treatment, outputs exploding with continuous improvement purpose.
Communication skills
Teamwork philosophy
English is mandatory.
Worktime flexibility and availability to travel Disponibilitat per viatjar, Permisos de conduir: b. anglès (parlat superior, escrit superior)
Detalles de la oferta
- UNIÓ PATRONAL METAL·LÚRGICA
- Sin especificar
- 05/03/2024
- 03/06/2024
Years experience in quality (warranty)... ensure: respect of build in quality standards... define the quality cost of his project... reponsibilities: - manage the quality in project: set and monitor the quality roadmap for the project to reach the quality (customer and valeo) and cost targets......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
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