O2C VENDOR AND PLATFORM TEAM LEAD - PAGEGROUP SSC
Descripción de la oferta de empleo
At the heart of our business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world.
We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
¿Qué harás en tu nuevo puesto? Position Purpose.
Client needs around Billing and Collections in the O2C space are rapidly evolving.
With more and more clients expecting a tailored approach and clients shifting part of the administrative process to the supplier, there is an increased need for a specific and structured approach to answer those client expectations.
To support the broader O2C organization on these client expectations, you will lead a team of O2C Specialists responsible for Non-Standard processes in the O2C organization, namely.
Vendor Requests & Platform Management.
Primary Responsibilities.
Lead and motivate a team responsible for managing vendor forms and platform access.
Develop and implement processes for vendor onboarding, data collection, and form completion.
Ensure accuracy and completeness of vendor data within the platform.
Manage platform access for vendors, adhering to security protocols and compliance guidelines.
Identify and troubleshoot any issues related to vendor forms or platform access.
Proactively monitor platform performance and identify areas for improvement.
Develop and maintain clear documentation for team processes.
Regularly communicate with stakeholders and vendors regarding form updates and platform changes.
Track team performance and identify opportunities for growth and development.
Foster a collaborative and positive working environment ¿A quién buscamos (H/M/D)? Fluent in English (any other European language is a plus) Experience in an O2C environment Strong sense of organization, diligent with attention to detail Strong stakeholder management Ability to work under pressure Ability to oversee, motivate and manage people in a transactional environment ¿Cuáles son tus beneficios? Experience in a multinational environment (+40 nationalities in the SSC) Competitive compensation and benefits package in Barcelona, various well-being activity options
Detalles de la oferta
- Sin especificar
- Sin especificar
- 13/05/2024
- 11/08/2024
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