KEY ACCOUNT MANAGER (KAM)
Descripción de la oferta de empleo
As a KAM, your main role will be to manage the commercial relationship with current customers to maximize the retention rate and client’s revenue (ensure renewals, upselling, and cross-selling) in coordination with the Product team.
What will you do at Bamboo?
Manage commercial relationships with our clients and being the VoC: reinforce the network, identify customers’ organigrams and key people, understand clients’ needs and their strategic plan in energy services.
Maximize the retention rate and client’s revenue.
Identifying new business opportunities, evaluating existing/new products and services, preparing and presenting offers and contracts.
Close follow-up of our services’ performance and KPIs: follow up contracts internal and client’s status reporting, contract execution, and billing/payment follow-up. Intensive use of CRM.
Work closely and align with our Product team to improve the Customer Journey.
Coordination and collaboration with other teams such as Administration and Marketing
Support other BDev activities such as New or International Sales.
Detalles de la oferta
- Bamboo Energy
- 21/03/2024
- 19/06/2024
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