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IT SUPPORT TECHNICIAN

Descripción de la oferta de empleo

We are looking for an information technology support technician to join the team.IT Support Technician - duties and responsibilities:To provide remedial service to a wide range of industry products, performing direct maintenance as required and resolve complex problems. The work may range from installation of new systems including networking to diagnosis of a wide range of customer problems, both software and hardware.All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.Main Accountabilities:Works with clients to determine problem and develops and implements appropriate technical solution.Answers to or escalate calls within given timescales.Undertakes installation and maintenance of client systems e.g. PCs, mobile phonesDevelops and maintains client relationships, identifying opportunities to extend existing service agreements.Assists in development of test and repair processes.Liaises with help desks, support centres etc.Performs trouble shooting and problem resolution.Requirements and qualifications:2 years of experience field service representative or similar roleExperience with managing and preserving technical equipmentCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skillsAccustomed to using mobile tools and applications
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Detalles de la oferta

Empresa
  • bid.
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 18/05/2024
Fecha de expiración
  • 16/08/2024
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