IMPLEMENTATION ENGINEER

The Implementation Engineering team at TransPerfect requires technically skilled individuals with a desire to apply their knowledge creating, implementing and maintaining bespoke technology solutions in collaboration with other teams. Successful candidates will work within our Technology group. The Implementation Engineer acts as the primary technical point of contact for our Client Solutions Teams and Internal Solutions Teams, as well as internal Production users.Position Responsibilities:Deploy our GlobalLink suite of products on Staging and Production serversUpgrade/migrate existing installations, including hands-on troubleshootingImplement and troubleshoot integrations with a variety of external systemsDrive the development and documentation of new processes and take ownership of providing support and training to colleagues from other teamsPeriodically audit installations and processes for gaps and improvements, reporting results and recommendationsReceive and act upon tickets created by members of other teams, analyze each request and implement solutions/fixes, researching and presenting possible solutions or actively rerouting the ticket to TransPerfect’s Support or Development groups if required. Track progress and maintain communication during all phases.Research possible solutions for identified gaps/issues to improve/streamline processes and present and implement these solutionsSupport our Product Management team with the creation and rollout of new features and tools, taking an active approach during User Acceptance Testing/Quality Assurance cycles of new product versionsSelf train to better understand internal and third party technologiesComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisorRequired Skills and Experience:Superior written and spoken communication skills in EnglishA set of well-grounded skills relating to at least three of the following: Linux , SQL Databases, Globalization/Translation Memory Systems, Java, Script languages (PHP, Python, PERL, Regular Expressions), Automation Tools (Ansible, Rundeck) or RESTful APIsExcellent problem solving and analytical skillsStrong interpersonal skillsOutstanding time management and organizational skills with the ability to prioritize in a fast-paced environmentResourceful with the drive to learn and improve skillsProactive, self-starter attitude with desire to own projects with limited supervisionMinimum Bachelor’s degree or its equivalentRequires substantial relevant experience years in a similar position in a corporate environmentDesirable skills and experience:Knowledge of a second language is desirableKnowledge of NoSQL Databases (MogoDB), Telemetry tools (Zabbix, Prometheus, Grafana, Kibana, Sumo), or MicroservicesTransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.