GROUP BILLING COORDINATOR
Descripción de la oferta de empleo
Description The Billing Coordinator will play a key role in efficiently managing the billing process at Grand Hyatt Barcelona.
The primary goal is to ensure accuracy and timeliness in issuing invoices and effectively manage financial information related to hotel transactions.
ey Responsibilities.
nvoice Generation and Verification.
enerate and send accurate and detailed invoices to guests and corporate clients.
erify the accuracy of information before issuance to prevent errors and discrepancies.
ccount Management.
aintain and update accurate records of customer and corporate accounts.
anage billing processes for corporate accounts and groups.
oordination with Departments.
ollaborate with reception, events, and other departments to gather relevant information for billing.
nsure additional charges, such as room services, are recorded and reflected correctly on invoiceCustomer Service.
ssist customers in resolving queries or issues related to billing.
aintain clear and professional communication with customers to ensure their satisfaction.
ccount Reconciliation.
erform periodic reconciliations to ensure financial records match the transactions made.
nvestigate and rectify discrepancies or irregularities in collaboration with the finance department.
ualifications Previous experience in billing functions, preferably in the hotel industry.
olid knowledge of billing systems and financial software.
nalytical skills and attention to detail.
bility to work effectively in a fast-paced environment.
xcellent communication and customer service skills.
ntermediate knowledge of Microsoft Office tools, especially Excel.
Detalles de la oferta
- Hyatt Hotels
- Sin especificar
- 26/04/2024
- 25/07/2024
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