CUSTOMER SUPPORT REPRESENTATIVE - MALTA & ITALY RIDES (ITALIAN SPEAKER) KRAKOW

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about......

Strong sales and customer relationship-building skills... the goal is to make sure that every qualified enquiry becomes a booking and an engaged customer... job functions: provide exceptional support to guests throughout their stay, acting as the main point of contact, available via whatsapp, email......

Responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request through calls, chat and email - processing of orders - managing of accounts - pre and post sales client supportrequisitos del puestoyou......

Seguimiento de las reclamaciones de los clientes y registrarlas en el erp de la empresa asegurándose de que se sigue el proceso correcto requisitos del puesto-idioma alemán c1 e inglés b1 -habilidades de comunicación -experiencia en puestos administrativos -word y excelotros datos del puestomodalidad:......

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......

What you'll find in joivy competitive compensation benefit package (according to the country of reference) meal vouchers dynamic, young, and international work environment strong professional growth people! you will work with great people and personalities who will support and inspire you throughout......

Support and transition: provide support during handover to the it apps support team and collaborate for a seamless transition... new systems integration: support new systems' integration until full handover, engaging in debugging and contributing to design and development... wellness program with workshops......

Customer service and support... experience in invoicing and customer service... strong effort to meet the deadlines and produce activities schedule... basic knowledge of accounting skills: fluent in english and spanish... maintain a strong relationship with the rest of the ali teams in europe and us......

Your goal? to support them and their teams in enabling change... responsibilities manage projects related to change enablement engagements, supported by share plm's change enablement framework attend and drive workshops, create reports, and facilitate project delivery manage weekly, monthly, and quarterly......