CUSTOMER SUCCESS MANAGER (ENGLISH & ITALIAN SPEAKING) PARIS
Descripción de la oferta de empleo
Onboarding clients.
Trustpair accompanies each of our clients with a personalised approach to implementing our solution (web platform, API…).
You'll coordinate the implementation of Trustpair with the support of our technical experts and will help users get setup through training and sharing best practices.
Customer satisfaction.
Driven by customer satisfaction, you will be the main point of contact on our enterprise B2B accounts.
By listening to our customer’s needs, monitoring key metrics on your accounts and initiating follow ups on action plans, you'll improve customer satisfaction through their journey.
You will also identify and engage client ambassadors in your portfolio.
Product adoption & support.
You will advise our clients on how to optimise product usage, providing solutions to different use cases and escalating feedback to our Product & O.......
continua la lettura e candidati!
Detalles de la oferta
- Trustpair
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 02/07/2025
- 27/02/2026
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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