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CUSTOMER SUCCESS MANAGER, BILINGUAL (ITALIAN) - EMEA CORK

Descripción de la oferta de empleo

advert->language($csl)->content --> Responsibilities Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows Meet or exceed sales targets within SMB Cohort Communicate with Italian speaking customers, both written and verbal Provide strong interactions with customers at the Senior Management level with support on forming relationships with C-level contacts Work with clients to negotiate contract renewals, cross-sells and upsells Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals Advise customers on best practices for securing and protecting their business against password related breaches Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers Understand and navigate account procurement practices to negotiate licensing contracts Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity.
Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the P.......
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Detalles de la oferta

Empresa
  • Keeper
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 30/06/2025
Fecha de expiración
  • 07/01/2026
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