CUSTOMER SERVICE REPRESENTATIVE FOR GAMES WITH ITALIAN SOFIA
Descripción de la oferta de empleo
Providing an excellent level of service via email and chat and making sure that the customer’s request is answered and assisted accordingly, in order to contribute to an excellent customer experience with us; Occasionally performing outbound calls to customers according to predefined compaigns; Reporting to the relevant departments regarding site issues, in accurate content and troubleshooting Staying fully up-to-date with all of the company’s Guidelines, Policies and Procedures and being up to the task of completing any other duties associated with assisting our players as requested by management; Willing to know the business in depth by being involved in projects and task groups; Reporting VIP and regular customer escalations in a timely manner; Following the guidance of their direct Manager or the Department Lead; Enjoy a fast-paced environment working towards agreed upon targets.
Requirements Excellent verbal and written communication skills in Italian and a good level in English; Previous experience as a Customer Services or Sales representative – strong advantage; Previous experi.......
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Detalles de la oferta
- Anakatech
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 15/05/2024
- 13/08/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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