CUSTOMER ENGINEER, HIBRIDO
Descripción de la oferta de empleo
Perfil buscado (Hombre/Mujer)
Facilitate technical communication with customers offering detailed product insights resolving service-related issues and maintaining customer expectations.
Collaborate closely with both development and product management teams to cater to customers specific requirements and relay crucial insights garnered from their perspectives.
Contribute to sales expansion endeavors by identifying growth avenues working towards surpassing sales targets and ensuring the alignment of solutions with customer needs.
Pre-sales Involvement Support developers at varying skill levels providing comprehensive technical assistance and overseeing seamless integrations for our products.
Post-sales Responsibility Serve as a key liaison between customers and internal teams ensuring prompt solution delivery suggesting improvements and enhancing the overall developer support framework.
Leading Company in the Streaming Industry Role of Responsibility
Engineering Background.
Experience working with clients offering technical insights on software products.
Ability to grasp and understand technical documentation.
Experience in coding and software with interest for learning new languages and technologies.
Exceptional communication skills essential for understanding and addressing both existing and potential customers needs fostering enduring relationships.
Possesses empathy social acumen and the capability to manage customer expectations while liaising between different parties.
Customer-focused mindset advocating for customers and driven by problem-solving.
Self-directed results-driven individual with a concentrated approach persistence determination and high energy levels.
Work for one of the leading companies in media analytics aiding the expansion of online streaming services. As a worldwide innovator it crafts innovative scalable analytics tools for over ten years enhancing performance and user involvement. These solutions aim to elevate media interactions maximizing profit.
Their range of analytics tools offers in-depth insights into platform efficacy audience actions advertising and content efficiency and real-time app usage facilitating informed choices. Over 150 video services benefit from the firms services handling over 100 billion yearly plays globally.
Salary 40k EUR to 50k EUR gross annually + bonus.
Possibility of working full remote or going to the offices in Barcelona.
Permanent contract
Private health insurance
Flexible compensation plan + Restaurant and transport benefits + Nursery support
Flexible schedule
23 days of annual holidays
Career growth opportunities
Continuous training access
Language lessons + International multicultural team
Company events and volunteering
Free lunch drinks fruit snacks
coding,
coding,
Detalles de la oferta
- Michael Page
- Sin especificar
- 60000€ - 60000€
- 08/01/2024
- 28/05/2024
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
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