CREDIT RISK - CHARGEBACKS ANALYST

Company Description Are you ready to trade your job for a journey ? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate.
At Flywire, we’re on a mission to deliver the world’s most important and complex payments.
We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!  Who we are.
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than + global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies.
And, we’re just getting started! With over + global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description We, at Flywire, are seeking a Credit Risk - Chargebacks Analyst to join our team.
In this role, you will be responsible for managing a growing volume of chargeback disputes while ensuring adherence to regulatory controls and funds safeguarding.
The ideal candidate will exhibit strong teamwork, a hands-on approach to problem-solving, and a commitment to continuous improvement.
Ensure day to day tasks are consistently fulfilled Report new incoming chargebacks into the system Perform chargeback disputes responses according to regulations Control funds movements from our partners Daily reconciliation of funds from our clients Maintain and control chargebacks funds balances Resolve chargebacks related issues with our payments partners Support and collaborate with other teams to solve queries Improve processes and efficiency Prepare reports for management Qualifications Here’s What We’re Looking For.
Undergraduate Degree along with an interest in financial services or operations Proficiency in Excel and other online tools (Google Apps, etc.) Excellent analytical and computer skills Highly effective communication skills Strong organizational skills and attention to detail Ability to enhance and improve processes Passion for problem solving and helping customers Possess a willingness and eagerness to learn Proven proficiency in English, both spoken and written, to effectively communicate in a global setting.
Preferred at least 2 years relevant work experience in financial/payments sector Additional Information What We Offer.
Competitive compensation, including Restricted Stock Units  Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates  Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment.
Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer.
With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
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