CLIENT SUCCESS SPECIALIST - SPANISH & ENGLISH SPEAKING
Descripción de la oferta de empleo
Asap Salary.
€ gross per year Are you prepared to go the extra mile for your clients? Do you enjoy working with multiple digital products, are you tech-savvy? We are looking for a strategic and supportive partner for our clients.
As a Client Success Specialist you will focus on building loyalty to ensure long-term client retention by presenting product information, addressing customer issues, and helping the sales team with upsells and renewals.
You will be responsible for working with the technical support teams, sales, assistance operation teams, quality teams, product management, data teams and reporting teams to ensure overall client satisfaction with our digital products and assistance services.
Key responsibilities Providing expertise on our products and services to our clients Maintain up-to-date digital product and roadmap knowledge Promote utilization of our products and services, supporting client retention Collaborate with other teams to deliver an effective solution to clients.
Solving client queries and offering solutions, with regular follow-ups.
Understand clients’ needs and capture feedback to improve products and services Continue the implementation of digital and assistance products with our clients.
Benefits Matrixed, international and multicultural environment Annual bonus on objectives (up to 100% of the gross monthly salary) Meal voucher.
7€per day Private health insurance Tax Benefits.
public transport ticket and childcare Flexible working hours Hybrid working.
2 days per week after probation period Fresh fruit in the office.
Health and Wellbeing program.
Great location.
Cuzco (Paseo de la Castellana, Madrid).
revious experience (1 year) in a client/customer service role, with international corporate organizations.
xposure in dealing with multiple stakeholders from different geographical areas.
ood technological skills and knowledge of Salesforce and MS Office applications.
bility to communicate in Spanish and English fluently.
Any other languages will be valuedA natural networker and a strong team player A passion for research and finding solutions Excellent written, presentation and oral communication skills.
Exceptional organisational skills with the ability to successfully manage numerous clients simultaneouslyEager to make a meaningful impact? Join us and send us a CV in English to embark on a journey filled with growth and excitement!
Detalles de la oferta
- International SOS
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 19/03/2024
- 17/06/2024
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