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CLIENT ADVISOR

Madrid - Madrid

Descripción de la oferta de empleo

YOUR MISSION As a dedicated member of a [boutique name], the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.
As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.
HOW WILL YOU MAKE AN IMPACT? - You will actively uphold operational excellence in mastering the Panerai Selling Ceremony - You will demonstrate a strong sales mindset and identify business growth opportunities - You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio - With your watch expert knowledge, you will support after-sales clients with helpful solutions in accordance with Maison procedures - You will become a brand ambassador and build a network of high potential clients HOW WILL YOU EXPERIENCE SUCCESS - With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship - With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives - With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation - With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market - Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.
HOW DO WE KEEP YOU SMILING - You will be part of a dynamic Maison where your skills and talents will be recognized - You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability” - You will work in a multicultural team and develop international experience - You will navigate with us on our sustainability journey - You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group INTERVIEW PROCESS 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage – Interview with the line manager 3rd Stage – Interview with the HR Manager / Brand Manager
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Detalles de la oferta

Empresa
  • Richemont
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 30/06/2025
Fecha de expiración
  • 05/01/2026
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