BECA E-COMMERCE CUSTOMER SERVICE ASSISTANT
Descripción de la oferta de empleo
- Atender consultas a través de nuestros canales de - comunicación, como correo electrónico, llamadas telefónicas, chat online, entre otros.
- Proporcionar asesoramiento sobre nuestros productos.
- Procesar pedidos y realizar seguimiento de envíos.
- Resolver cualquier inquietud o incidencia de manera efectiva y amable.
Requisitos.
- Excelentes habilidades de comunicación verbal y escrita.
- Capacidad para trabajar en equipo.
- Capacidad para resolver problemas de manera efectiva y manejar autonomía.
- Dominio del idioma español e inglés (otros idiomas serán valorados).
- Jornada completa y posibilidad de cubrir 5h fin de semana de por medio.
- Valorable conocimiento en Zendesk y PrestaShop.
En Polín, estamos buscando un perfil de atención al cliente para nuestro e-commerce, que pueda entender el espíritu único de nuestra marca y transmitirlo a cada una de nuestras clientas.
Es esencial que entienda sus necesidades y sea capaz de brindar un asesoramiento adecuado.
Buscamos una persona con empatía, excelentes habilidades de comunicación y la capacidad de comprender las necesidades de nuestras clientas.
También, es importante que seas una persona motivada y con muchas ganas de trabajar, dispuesta a disfrutar de nuestro día a día en una empresa en constante crecimiento.
Valoramos la capacidad de trabajar en equipo.
Si te encanta la moda, tienes habilidades de comunicación y quieres formar parte de un equipo comprometido y apasionado, ¡esperamos recibir tu currículum! ¡Estamos deseando conocerte!
Detalles de la oferta
- POLIN ET MOI
- 10/04/2024
- 09/07/2024
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