BACK OFFICE EXECUTIVE
Descripción de la oferta de empleo
00a0u00a0 u00a0 ABOUT THE JOBu00a0 u00a0 Responsible for providing 1st level support to our hotel partners in technical and process-related topics to ensure a smooth booking process is experienced by our customers with our hotel partners.
00a0 Responsible for monitoring customer bookings and ensuring extra allocation requests are communicated and processed by our Hotel Partners.
00a0 Supporting our revenue teams with accommodation allocation management on behalf of our source market to ensure we optimize accommodation availability.
00a0 Work with our source market to keep our customers informed of any changes with their hotel booking ahead of arrival to ensure a positive customer experience is maintained.
00a0 Responsible for managing special customer requests and/or requirements ahead of their arrival with the Hotel Partner to ensure customer expectations and requirements are exceeded.
00a0 u00a0 ABOUT YOUu00a0 u00a0 Experience of working within the hotel industry or a tour operator would be advantageous.
00a0 Be fluent in both verbal and written English is essential.
Additional languages, e.
.
German are desirable.
00a0 A highly motivated, proactive team player with a positive and flexible can-do attitude.
00a0 Working knowledge of Microsoft Office and comfort around learning new systems/technology.
00a0u00a0 Customer oriented.
00a0 Good time management and process orientated skillsu00a0u00a0 Target & results focussed.
00a0 u00a0 ABOUT OUR OFFER Being a valuable team member of TUI, the No.
global and socially aware travel company Competitive salary and benefits Develop yourself by working as part of an international team and through our free global learning and development programmes and various Management Development Programmes TUI Group is the worldus number one integrated tourism business.
As we continue to build our Global Purchasing function, we will move from operating as a set of largely independent source markets with common management of procurement towards a more global, integrated function, which will accelerate the delivery of our ambitious growth plans.
u00a0 If you want to know more about why TUI Group is the worldus leading tourism group, and our continuing work in the diversity & inclusion space, simply visit www.
areers.
uigroup.
om u00a0 #tuijobs
Detalles de la oferta
- TUI Group
- Sin especificar
- 03/04/2024
- 02/07/2024
Buscamos becario/a para dar soporte en nuestro departamento de back office... gestión y apoyo equipos de gestión... disponibilidad horario de 09... gestión de procesos (contacto con proveedores, seguimiento procedimientos internos, consultas ficheros) 3... gescobro es la empresa líder en españa en gestión......
In your day-to-day: - you'll provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business- you'll guide the customers through the webshop- you'll be ensuring that the data received from the customer is accurately and timely maintained-......
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# acompañamientos jjee# excelente ambiente de trabajo# back office exclusivo y con clara orientación comercial# incorporación inmediata ¿te interesa conocernos y formar parte de nuestro equipo?... requisitos del puestorequisitos: # vehículo propio (imprescindible)# actitud# experiencia en ventas# conocimiento......