ADVERSE MEDIA OPERATIONS SPECIALIST

Job Description.
Adverse Media Entities Operations Specialist R&C Adverse Media Role type.
Individual contributor Reports to.
Manager Adverse Media Entities Span of control.
NA Location.
Barcelona You Will.
Work closely with the Operations team (Managers Director VP) leading and being the contact person on any automation data and workflow improvements or tool (DMI BPM) efficiencies projects.; from the AME team side.
Monitoring Project Outcomes.
Regularly tracking key performance indicators (KPIs) and metrics related to closed projects to assess their ongoing effectiveness and impact on AME operations.
Gathering Feedback.
Collecting feedback from AME team members who utilize the implemented automations data solutions and workflow improvements to identify any issues challenges or areas for enhancement and raise them to the Operations team.
Addressing Post-Implementation Issues.
Serving as the primary point of contact for any questions concerns or issues that arise after project completion coordinating with relevant teams (e.
.
Operations team Tech team) to resolve them promptly.
Identifying Optimization Opportunities.
Analyzing project outcomes and user feedback to identify opportunities for further automation optimization refinement or expansion of existing solutions and proposing these to the relevant stakeholders.
Maintaining New Workflows and Tools Expertise and Documentation.
Ensuring that all workflow and tools documentation like user guides or any support information is up-to-date and easily accessible to the AME team.
Documenting Lessons Learned.
In coordination with Operations team compiling and documenting lessons learned from AME perspective for each closed project including successes challenges and areas for improvement to inform future initiatives.
Work closely with Managers and Director Adverse Media Entities along with Standards Specialists to make sure that the R&C Entities Shared Editorial Guidelines and AME Guidelines are up to date.
Work closely with the V.
.
Data Strategy Senior Director Strategic Client Advisory Standards team and Director Adverse Media Entities in client requests AME category definition analysis/clarification Legal Queries etc.
where deeper knowledge is needed.
Be the point of contact for Adverse Media Entities in relation to AME categories definitions and lead any revision or teams cohesion efforts related to them.
Assisting the Client Advisory team Adverse Media Entities and Adverse Media Entities team to resolve Salesforce queries accurately and in a timely manner.
Create and update profiles of companies with adverse media (Adverse Media Entities - AME) by continually monitoring and analysing relevant publicly available sources including corporate registries government websites and data on Dow Jones owned products.
Write due diligence reports on companies and/or individuals as required and contribute to other projects.
Collaborate and engage with other departments and support the Director to drive key business initiatives and decisions.
You Have.
Fluency in English and at least one of the European languages At least 5 years of experience of Adverse Media Entities content Proofreading skills and experience in handling large volumes of information Experience managing a team or leading a project Experience explaining data or processes and handling complex clients queries Sound decision-making and problem-solving skills Excellent communication Interpersonal leadership and coaching skills An openness to different views and appreciation of team diversity Preferred.
Experience as a professional researcher or analyst Knowledge of and interest in current affairs and anti-money laundering regulations Automation skills such as advanced knowledge of Excel Macros/VBA programming Python HTML and/or SQL Education to a degree level or relevant experience Reasonable accommodation.
Dow Jones Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
EEO/Disabled/Vets.
We strongly encourage applications from all qualified individuals including women people with disabilities and those from underrepresented groups.
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.
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Business Area.
Dow Jones - Data & AI Job Category.
General Management Union Status.
Non-Union role Required Experience.
Unclear Seniority