Hr specialist
Nan*** ***** (XX años)
Player Support Agent en MoGi Group
Tossa de Mar,
Girona
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Experiencia
Player Support Agent
MoGi Group
jun 2020
-
Actualmente
* Processing questions and problems from users through a ticketing system * Getting creative in finding solutions to technical problems and bugs * Answering queries on blogs and forums as well as social media channels * Getting familiarized with the games so you can advise players * Encouraging user loyalty by providing an outstanding service * Contributing to studio-wide community strategies * Supporting the community managers with ad-hoc tasks
Donor development and event planning
PACK Sanctuary
jul 2019
-
oct 2019
* Donor relations and retention: maintain donor database, research best practice for thanking, re-engaging and soliciting current and new donors. * Event planning- organize and coordinate fundraising events, i.e. yoga event with shelter dogs.
PeopleDev Coordinator
Google (IMC onsite Google)
feb 2018
-
feb 2019
* Event management - liaising with vendors, negotiating prices, viewings of venues, organizing event details, communications. * Training coordination - scheduling training, booking rooms, organizing room setups & materials, marketing communications, monitoring sign up rates, feedback from participants, reviewing future needs & making suggested changes for future training. * Communications - partnering with internal & external stakeholders, creating & reviewing written communications, translating, creating local websites on internal intranet. * Data reporting & dashboards - create automated dashboards to reflect ongoing reporting requirements, provide analysis. * Consult with the L&D team on any localization requirements to strategies and program deployment. * Be the onsite point of contact on behalf of L&D to answer questions from Googlers and proactively provide feedback & input from interactions to evaluate existing program strategies. * Evaluation - conduct focus groups, review learning strategy effectiveness & make recommendations.
Administrative Assistant-BPS Validation Director
HP Inc.
feb 2017
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feb 2018
* Complex Agenda management: scheduling appointments and meetings, calendar maintenance, and meeting room booking. * Performs People Management administrative support tasks as a delegate: IT services, Smartbuy, and forecast monthly budget for snackbar, and handling order and delivery for department purchase. * Chief of staff Coordinates and makes the arrangements to ensure the occurrence of regular recurrent updates ensuring items are actioned by relevant team members. * Preparation support for newcomers in DT department, including stationary ordering, pre onboarding logistics and post onboarding assistance. * Other tasks: Records maintenance, telephone calls, distributing mail, greeting and escorting visitors. * Assists with all Team Communications such as Announcements and useful information to the team.
Talent Acquisition Coordinator/Social media Lead, Asia Pacific Region
HP Inc.
nov 2013
-
abr 2016
* Perform Administrative Duties: ⧫Required to support both recruiting team and HR department, which include team outing/building planning, event/meeting scheduling and coordination. ⧫Participated in company administrative meetings for the HR department, report and update when needed. ⧫Preparation support for newcomers in the HR department, including stationary ordering, laptop setup, and welcoming gathering. * Recruiting Operational Support: ⧫Processes which include scheduling both onsite and phone interviews/meetings, communicating between clients and candidates, and reserving meeting rooms. ⧫Meet and greet candidates coming for onsite interviews. As well as conducting reference checks to speed up the hiring process. ⧫Designed online campaigns for recruiting young talent programs. * APJ Social media lead ⧫Coordinates and communicates between global and APJ, align with business needs and responsible for content posting/editing. ⧫Developing and implementing strategies/ campaigns for countries-specific hiring/events promotion, as well as managing Facebook careers fans page.
Medical Account Secretary
Narcosia Anesthesia Group
jun 2012
-
jun 2013
* Processing patient account * Informed financial consent * Accurate filing and storage * Processing and receipting daily mail * Individual weekly banking and reconciliation of reports
Idiomas
English - Proficiency
Mandarin - Native
Spanish - Beginner