Country manager, managing director, commercial director
Emm*** ***** (XX años)
Managing Director (acting), Eurozone markets en ROYAL CARIBBEAN CRUISES Ltd.
EDHEC (Lille, France)
Barcelona,
Barcelona
|
Experiencia
Managing Director (acting), Eurozone markets
ROYAL CARIBBEAN CRUISES Ltd.
ene 2019
-
jul 2019
• In charge of all operations in the Region (Sales, Marketing, E-Commerce, Revenue, Finance, HR, PR&Social) • Define, decide and implement the strategy in the Region in line with the global vision of the corporation in EMEA • Report to VP EMEA, member of EMEA Senior Leadership Team
Commercial Director, Eurozone markets
ROYAL CARIBBEAN CRUISES Ltd.
may 2017
-
Actualmente
• Leading all Sales, Marketing and E-Commerce operations in the Eurozone region, as well as dotted line with Revenue Management and PR departments • Reporting to VP Eurozone and member of EMEA Senior Leadership Team • Achieving a Revenue/year of 150Mio$ with a premium net per diem of 150$, and managing a total budget of 20Mio€ • Define, decide, implement and execute the commercial and distribution strategies for the Eurozone markets in line with the global vision of the Company • Champion the implantation of a new sales model (Royal Way of Selling and salesforce.com) in the Region • Develop existing and new distribution channels in the Region (OTA, Networks, Consortias, TO, onboard sales, MICE, partnerships, Direct), with objectives of growth, profitability and return on investment • Build and implement a new digital strategy to grow direct business to new records in the Region • Reduce acquisition costs optimizing the trade commission models, as well as costs structures (G&A and S&M) • Champion the growth of pre-cruise Non-ticket sales (Onboard Revenue) to increase profitability of the Region • Participate in international meetings to develop new products, new comercial models and new distribution strategies • Lead a team of 50 sales people across the countries, supervising 4 country managers with their respective structures • Main voice for the 3 brands with journalists and Travel industry • Currently participating in the international restructure of operations in EMEA markets and preparing return to service Key words: Leadership, Growth, Retail, Direct, Onboard Revenue, Acquisition cost, Talent and People Achievements: • Achieving volumen tracks in a competitive and increased capacity environments • Improving Eurozone profitability (+30% APD in 3 years) • Germany Recovery Plan (+100% growth Europe products) • Strategic plan Direct channel (+2pts in GTR share) • Structure efficiencies (-2 Mio€ costs in G&A) • Acquisition cost reduced by 3pts in 2019 • EMEA Celebrity Champion Award 2019
Sales Director, Spain and France
ROYAL CARIBBEAN CRUISES Ltd.
nov 2006
-
abr 2017
- Participating in the launch of the Spanish office in 2006, setting up a new sales team and sales model dedicated to B2B distribution - Managing the new French office since 2012, with a small but efficient model Achievements: - Spain: x5 turnover in 5 years reaching 20% market share in 2012 (starting from 5% in 2006) - France: unaided brand awareness from 6% (2012) to 36% (2018) thanks to PR coverage (Saint Nazaire) - Employee of the Year Royal Caribbean Group - Sales 2009
National Accounts Sales Director
LYRECO Spain
ene 2001
-
oct 2006
- Responsible for the National Accounts sales department - Member of the senior leadership team - Reporting to General Manager Spain and VP Sales Europe - Define, implement and execute the sales strategies in alignement with the Group best practices - Managing a team of 60 sales people with a turnover of 41 Mio€ in 2005 Achievements: in 5 years, Lyreco became the number 1 reference in the market for the main Spanish companies Developing the turnover of the division from 15 Mio€ in 2001 to 41 Mio€ in 2005 New customers wins: Banco Santander, Endesa, Repsol, Deutsche Bank, Generalitat Catalunya, Ford, Accor
Formación
Bachelor in Business Adminisitration
EDHEC (Lille, France)
sep 1991
-
jul 1994
Master Business Admistration and Digital Marketing
The PowerMBA
Programme Artificial Intelligence in Business (2-months programme)
ESADE
Learning Paths for Leaders (1-year programme)
ECornell University
Sales Management programme (1-year)
EADA
RCL building on talent programme
University of Miami
Idiomas
Spanish - Proficiency (C2)
French - Native (C2)
English - Proficiency (C1)
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