Business operations

Tom*** ***** (XX años)
Trade Marketing Representative en British American Tobacco
Deusto University
Madrid,
Madrid
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Experiencia
Trade Marketing Representative
British American Tobacco
oct 2018 - dic 2019
Biggest Challenge 
Maintain customer points of sales up to date with trade marketing communication
New campaigns negotiations 
New products launchings 
Marketing goals achievements
Sales Excellence Process & Program Manager for GGO
Thomson Reuters
dic 2015 - dic 2018
Central team supporting business intelligence cross business/cross regions. 

Biggest Challenge: Consolidate a unique pipeline cross regions (total of 10 Regions, 150 countries), cross business (total of 4: Legal, Tax&Accounting, Financial & Risk) using several CRM´s such as Salesforce.com for Business Intelligence analysis and business support. 

* Central contact of Commercial Projects & Programs Implementations across regions and businesses. 
* Pipeline KPI´s management for GGO Business Analytics Through the different @salesforce.com Instances  and Business Unit. 
* Negotiate with CRM´s teams the implementation of the new international concepts for commercial departments. 
* International Sales Performance Management.
* Redefine and build new Pipeline metrics across regions and business.
LatAm Sr. CRM Analyst for Salesforce.com CRM
Thomson Reuters
ago 2015 - dic 2015
Biggest Challenge: Negotiate with all LatAm business unite their needs on Salesforce.com updates and consolidate priorities for future releases. 

* Help Managers and Directors on the use of Salesforce.com for Pipeline and Forecast KPI´s business intelligence analysis. 
* Responsible for ongoing stakeholder management (issues, enhancements, general application direction and guidance)
* Work with business and functional teams to gather requirements, design quality solutions, and create business  specifications
* Pipeline Management: Analyze required sales processes, document assessed processes and drive improvements through the development and refinement of SFDC functionality, reports & dashboards.
Continue with Business Intelligence Analysis for GGO president as previous position.
LatAm Organizational Readiness Coordinator
Thomson Reuters
sep 2013 - jul 2015
Coordinate Salesforce.com usage at LatinAmerica level in 5 different business: Legal, Tax&Accounting, P&Science, Financial & Risk

*Biggest Challenge: To create, launch and adopt an On-boarding and Ongoing training on Salesforce.com to all Salesforce.com users in 5 different instances for 5 Business Units. 

*Pipeline KPI´s for LatAm business. 
* Promote and enforce best practices.
* Participate and contribute to projects to bring efficiency to the commercial processes and systems.
* Provide high level training in the use of Salesforce.com and processes to middle management and above.
* Manipulate Sales information and provide final results to Latam Sr. Management and provide new ways of solutions. 
*Business Intelligence Analyst. 8 Regions; Brazil, Latam North, Latam South, MENA (Meddle East), SSA (Africa), China, India & Russia. Reporting directly to the Thomson Reuters Global Growth & Opportunity (GGO) Business President (Starting May 2014). Support President with Sales information, Pipeline KPI´s, Forecasting, Retention and Business Improvement ideas for revenue acquisition.
Sales Associate LatAm South
Thomson Reuters
nov 2011 - sep 2013
Be the focal point of Sales Reps and Sales Director for business control in South LatAm Countries.

* Biggest Challenge: Control of regional sales target and performance for LatAm South Region using Salesforce.com CRM.  
* Pipeline & Forecast KPI´s on weekly, monthly, quarterly and yearly bases. 
* Manage contract clauses with customer for sales effectiveness. 
* Learn and become an expert in Salesforce.com usage.
Marketing Assistant (Internship)
L´Oréal
may 2010 - dic 2010
Biggest Challenge 
Control all lines of Kerastase product sales results. 
Marketing implementations follow up
Sales representative follow up. 
Soleil Product management
Formación
Big Data & Business Intelligence
Deusto University
nov 2018 - abr 2019
Description: Knowledge program about how the BD is designed and executed from scratch. Understand the technologies that are part of the data process such as: R, Hadoop, Spark, Machine Learning, Data Integration and Quality, Scraping, etc. Along the way, a set of technologies, both proprietary and open source, that will help extract value from the enormous volume of data available, without losing the perspective between technology and business.
LIc. Marketing
Universidad Católica de Salta

          
        
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