Administrador storage
Mat*** ***** (XX años)
Technical Support Engineer en Synology
IBM
Barcelona,
Barcelona
|
Experiencia
Technical Support Engineer
Synology
abr 2017
-
jul 2019
Support via email in English covering these topics: Hardware / Platform / Kernel NAS models, expansion units, 10Gbe card, M.2 card, add-in card Bios / Battery / FAN / USB drive / Power related (WOL, schedule, hibernation) Disks / SSD Cache High Availability (SHA, AHA) Virtualization Virtual Machine Manager ISCSI Manager, iSCSI LUN LUN backup (using Hyper Backup) Storage / Volume Storage Manager / RAID / LVM / File system (EXT4/BTRFS) Snapshot Replication NFS and NFS VAAI Data Rescue Manipulation in command line to retrieve the information of the customers that are inaccessible (failure disk, File system corruption, data erased by mistake, etc.) Workshops Attended Presentation of new features, applications and devices 2019 - Partner’s days in Madrid - Miguel Angel Hotel 2018 - Workshop in Utrecht - English presentation - Kinepolis Cinema 2017 - Workshop in Barcelona - Expo Hotel Barcelona 2017 - Workshop in Madrid – Santiago Bernabéu Stadium
Formación
Storage Administrator
IBM
feb 2013
-
mar 2017
Responsible for the administration and maintenance of SAN and NAS networks Devices and software involved: IBM DS5000, DS8000, V7000, SAN Volume Controller (SVC), HP EVA, HP XP, NetaApp FASXX and IBM N Series. Switches Brocade, IBM and Cisco. Administration and implementation of TPC - Tivoli Productivity Center 4.1 and 5.1, OnCommand Unified Manager. Knowledge - High-availability storage solutions - Brocade SAN Switch Firmware Upgrades - San Volume Controller – SVC Upgrade - V7000 Upgrade - Maintenance Tasks (Hardware’s Replacement, Health- Checking environment) - Storage migration - Disaster recovery solutions - Virtualization - SAN Replication Solution (FlashCopy. Metro Mirror and Global Mirror) - NAS Replication Solution (SnapMirror, SnapVault) - Basic knowledge in Backup and Recovery (TSM)
Idiomas
Español - Nativo
Ingles - Medio/Avanzado
Frances - Medio/bajo