TEAM LEADER - GERMAN NATIVE SPEAKER
Descripción de la oferta de empleo
We offer a full range of services.
Sales, Customer Service, Technical Assistance via phone, email or chat.
We are employees in 23 countries, working for 670 clients in more than 30 languages.
Our client is a French e-commerce company that pioneered the model of online flash sales with discounted prices from 50% to 70% off.
These sales include a diverse selection of upclass product categories.
Permanent contract of 39h, located in Barcelona Barceloneta (Metro L4) or Estación de Francia (Rodalies) or Ciutadella ' Vila Olímpica (Metro L4 y Tram T4) Salary.
to negociate Starting date.
- Native in German (mandatory) and a second language (English or Spanish) - A relevant experience as a supervisor of at least 2 years in a call center environment - Demonstrated ability to supervise, motivate and coach staff - Computer skills, to include experience with email, spreadsheets, and database programs - Excellent verbal communication and interpersonal skills - Strong organizational skills and attention to details Your duties and responsabilities.
- Supervising staff - Management, planification and daily coordination of the team - Reportings to managers.
KPI´s, SLA´s - Coaching and developing team members - Excellent conflict management, teambuilding, and motivational skills.
- Efficient daily operations and process - Able to follow strict timelines - Effectively schedules employee hours to meet the needs of the business What you can expect from us.
- Training within the company - Long term contract - To be autonomous while working within a close-knit team - Evolutive position - A modern, pleasant and well-located working environment German / Alemán / Deutsche Superviseur / Supervisor / Team leader / Coordinator Tipo de puesto.
Jornada completa Experiencia.
2 años (Requisito mínimo) Ubicación.
Barcelona, Barcelona provincia (Requisito mínimo) Idioma.
English (Requisito mínimo) Castellano (Requisito mínimo) German (Requisito mínimo) Trabajar desde casa.
No - Recién publicado
Detalles de la oferta
- Comdata Group
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