TRABAJO DYNAMIC SERVICE

German-speaking customer representative the company:welcome to one of the largest financial service providers in the world... come to lisbon and work for the largest...

·vendor management and service externalization experience... ·enterprise service management (itil or equivalent certification)... ·strong understanding of it service...

•vendor management and service externalization experience... •enterprise service management (itil or equivalent certification)... •strong understanding of it service...

Provide leads to service management and outside service sales by leveraging customer purchasing trends on service / suppliers / parts... the incumbent will be responsible...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Strong understanding of it service management frameworks (itil, itsm)... proven track record of successfully optimizing service delivery processes...

We are building a dynamic and proactive team... itil foundations certification in the process of incident management, problem management, service level management...

Process description & modellingpreparation of service reports and service mgmt... knowledge on it service mgmt... lead service meetings with the service team and...

Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success... we offer: - integration in a dynamic...

Accurately record call details in management systems, ensuring solutions meet our service level agreements...  ❤️ your responsibilities:- deliver exceptional customer...

Make cancellations, service amendments and refund requests... achieve targets:productivity (number of calls and emails answered)quality assurance scorecsat, asat...

With your support, you will help to continuously improve our service quality... our customer service is not only the first point of contact for our customers but...