TRABAJO TECHNICAL SUPPORT NATIVE LEVEL ZARAGOZA, ZARAGOZA

Our support model is based on both on-site and remote support teams spread across our network... you will work together with the local it team to provide technical...

Provide end-user training and technical documentation where necessary... collaborate with team members and manage support tickets for various internal stakeholders...

You also support in l3 support and application governance... ensuring systems performance and service level requirements are met... you are responsible for the stability...

You are part of 3rd level support in case of occurring incidents, problem management and monitoring of midrange environments (rhel, cloud) you collaborate with other...

Provide technical assistance and support to operations during life cycle of the data center... participate in aws global on-call schedule to provide immediate bms...

Translate business requirements into technical solutions and act as a global technical expert for the system, supporting complex technical issues in collaboration...

B2 level of english is required... these positions are entry level and training will be provided... being first line touch point for hardware troubleshooting and...

support data collection and reporting of kpis... control and follow-up of suppliers service level indicators... job description major accountabilities: create supply...

Learn and apply professional and technical standards (e... these individuals provide strategic guidance and support across various industries...

You will work closely with both internal customers and external vendors to facilitate smooth project execution in association with technical program managers...