TRABAJO GUEST SERVICE AT INTERCONTINENTAL SANTA CRUZ DE TENERIFE, SANTA CRUZ DE TENERIFE

• strives to improve service performance... • handles guest problems and complaints effectively... • empowers employees to provide excellent customer service...

• empowers employees to provide excellent guest service... • strives to improve service performance... • improves service by communicating and assisting individuals...

Providing exceptional customer service• displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations...

Providing exceptional customer service • displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations...

• supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience...

• strives to improve service performance... strives to continually improve guest and employee satisfaction... • sets a positive example for guest relations...

• provides excellent customer service consistent with the daily service basics of the brand... • sets a positive example for guest relations...

Anticipate and address guests’ service needs... follow up with guest regarding satisfaction with guest-related issues... answer, record, and process all guest calls...

Shares responsibility for achieving group revenue goals, guest and associate satisfaction... • participates in and practices daily service basics of the brand (e...

Shares responsibility for achieving group revenue goals, guest and associate satisfaction... • executes and supports marriotts customer service standards and hotels...