TRABAJO LEVEL IT HELPDESK SANT CUGAT DEL VALLÈS, BARCELONA

High level of autonomy... it will also be the liaison between the business and it supporting otc transformation projects, new business development and other improvement...

Must have excellent level of spoken/written english... experience10 to 15 years of it and business/industry work... join us in shaping the future of it at berry...

Resolver incidencias y peticiones it de forma presencial en el puesto de trabajo y por vía remota... nuestro trabajo consiste en ayudar a personas y por eso es clave...

Expertise with common database technologies (postgresql, microsoft sql server, oracle) demonstrated experience with itil processes (change/problem/incident management)...

Advanced level of english... direct intervention in those cases in which the complexity of the incidence requires it... to ensure compliance with the kpi’s defined...

Good communication skills to support professional level interaction with staff throughout the organization... your main mission will be to maintain the current ecosystem...