TRABAJO HOSPITALITY GUEST SERVICE SENIOR PALMA DE MALLORCA, ISLAS BALEARES

• handles guest problems and complaints... • strives to improve service performance... • displays leadership in guest hospitality, exemplifies excellent customer...

• sets a positive example for guest relations... • empowers employees to provide excellent customer service... • responds to and handles guest problems and complaints...

Ensuring exceptional customer service • displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for...

Specific focus on guest satisfaction, online reputation management and guest engagement, trying to always improve the guest experience...   • responsible for copywriting...