TRABAJO LEADERSHIP TRAINING PALMA, PALMA DE MALLORCA

• shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction... ensuring exceptional customer service•...

Determines training needed to accomplish goals, then implements plan... • ensures employees receive on-going training to understand guest expectations...

• shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction...   ensuring exceptional customer service...

Exhibit change & improvement leadership skills... have an inspiring leadership style, dedication to communicate and influence colleagues and internal stakeholders...

Together with the hotel’s leadership team, drive brand activation and ensure the brand experience comes alive through the hotel messaging and guest experience...