TRABAJO TECHNICAL HELPDESK SUPPORT EXCELLENT MÁLAGA, MÁLAGA

Additional information the team our technical support team is critical to our success and mission... your impact provide tier 3 level technical support to customers...

Your responsibilities and impact as a technical support agent will be... – provide service with high quality, using the technical knowledge learned from internal...

– provide service with high quality, using the technical knowledge learned from internal training and support systems...   – answer and solve technical questions...

Your responsibilities and impact as a technical support advisorwill be... provide service with high quality, using the technical knowledge learned from internal...

What you'll bring technical skills: experience in a technical business analysis role or similar... maintain a technical understanding of the solution being delivered...

Responsibilitiestake incoming user requests b2c (via telephone/email, log call details onto case management systems and provide response and resolution within sla...

excellent analytical, problem-solving, communication, and interpersonal skills... as we encourage continuous learning, we will support your ongoing training...

technical debt management (10%): proactively tackle technical debt, enhancing the codebase for better performance, scalability, and maintainability...

The product enablement team is in charge of animating content in person or remotely to spread knowledge and technical expertise to our customers...

Advanced knowledge of technical troubleshooting principles and methodologies... experience in a geographically spread technology support organization...

It’s a place where you can try new ideas, take risks, and enjoy the support to move fearlessly forward... with peers and clients locally and around the world, you...

excellent problem-solving and analytical skills... provide technical guidance and support to other it teams, including support for system-related issues and incidents...

A healthy balance of innovation, support and maintenance is key for successful teams at tws what you'll bring you have a strong technical background and wide knowledge...

This new group supports the business users globally from an applications management support perspective... you will utilise established integration blueprints and...

Youll help to bridge the gap between our customers, and our product, delivery, sales and support teams... can easily grasp technical concepts and be able to translate...

Ability to create and maintain technical documentation... ability to identify and resolve technical issues... knowledge of technical aspects of a software product...