TRABAJO MID LEVEL TECHNICAL SUPPORT MÁLAGA, MÁLAGA

Your impact provide tier 3 level technical support to customers and partners provide configurations, troubleshooting and best practices to customers managing support...

What you will do in this role as a technical support advisor on our team, you will: - run remote diagnostics and provide technical support related to servers, blades...

What you will do in this role as a technical support advisor on our team, you will: - run remote diagnostics and provide technical support related to servers, blades...

Your responsibilities and impact as a technical support agent will be... – provide service with high quality, using the technical knowledge learned from internal...

– provide service with high quality, using the technical knowledge learned from internal training and support systems...   – answer and solve technical questions...

Your responsibilities and impact as a technical support advisorwill be... provide service with high quality, using the technical knowledge learned from internal...

Your responsibilities and impact as a technical support will be... a native level of french and a fluent level of english... technical understanding/previous knowledge...

Advanced english level... providing technical support on-site or via remote-access systems... responding to cluers it support requests... training programs, personalized...

▪ writes design technical documents... ▪ assists with providing third-level support to business users... ▪ participates actively on reviews and technical design...

Responsibilitiestake incoming user requests b2c (via telephone/email, log call details onto case management systems and provide response and resolution within sla...

You have a high level of english...  our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational...

technical debt management (10%): proactively tackle technical debt, enhancing the codebase for better performance, scalability, and maintainability...

Experience in a geographically spread technology support organization... advanced knowledge of technical troubleshooting principles and methodologies...

It’s a place where you can try new ideas, take risks, and enjoy the support to move fearlessly forward... with peers and clients locally and around the world, you...

Present complex technical information to both technical and non-technical audiences... you will support the end-to-end delivery of key programmes and complex projects...

technical knowledge at the architecture and infrastructure level... preparation of technical and executive reports... knowledge of security capabilities and functionalities...