TRABAJO SENIOR TECHNICAL SUPPORT STORAGE MADRID, MADRID

As part of the technical support help desk and support system provide first class support to our clients post-delivery... o perform technical trainings to clients...

We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry... your impact work with customers to provide...

Your impact provide technical support to customers and partners provide configurations, troubleshooting and best practices to customers managing support cases to...

Expertise in itil, support tools and processes: serve as a subject matter expert on incident management practices, support tools (e... ability to effectively communicate...

Expertise in support tools and processes is a plus: serve as a subject matter expert on support tools (e... ability to effectively communicate complex ideas to both...

Our senior sdes enjoy a great deal of autonomy and are looked up to as technical leaders... in addition to owning the architecture of a larger product, you will...

In-depth technical skills from experience working in engineering organizations...   management of technical discussions and strategic decision-making involving escalations...

* ideally proven experience in a leadership role within customer support or technical support environment... key responsibilities * customer support excellence:...

The role is client facing and requires a high degree of technical competence... about the role: grade level (for internal use): 10 senior operations support ...

Job description supporting a large and complex landscape consisting of various sap systems, such as s/4 hana, tm, ewm, gts, solution manager, and others exposure...

support financial analysis of opportunities... interface with investors technical advisors for due diligence review and negotiation of technical criteria...

Watch a short video about life as a technical account manager here: https://bit... ly/3ahfae0 the tam is the centerpiece of value to our enterprise support customers...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... as a security specialist solutions...

The aws global support team interacts with leading companies and believes that world-class support is critical to customer success... solutions architects lead activities...