TRABAJO CUSTOMER SERVICE ITALIAN MARKETS MADRID, MADRID

Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service...

Handles sensitive customer complaints...   qualifications experience in managing customer service teams experience with e-commerce environment...

customer centric mind-set... solid customer relationships are our main goal... what you’ll bring: customer focused with ability to identify and solve problems...

Join us on our exciting journey! position purpose we are looking for a customer service professional with experience maintaining  data bases in uk o join our multicultural...

Languages were hiring for: english or one of the following: dutch french german italian polish norwegian czech portuguese spanish swedish finnish flemish danish...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

As a board customer success manager, digital success, you will leverage board customer community, academy and other tools to automate the customer experience and...

The ideal candidate possesses an outstanding blend of business acumen, people leadership, situational agility, effective communication, positivity and a passion...

Experience in customer service (preferential factor)... knowledge of italian is a must... integration in a dynamic team, focused on a service of excellence...

This position reports to the iberia service manager and is part of the iberia service team... responds to customer support calls within an assigned territory...

With passion, as well as our service and customer orientation we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration...

Important multinational group with a centre of excellence in madrid languages skills: german, french or italian ¿dónde vas a trabajar? important multinational group...

customer support representative - swedish speaker... • provide best-in-class service to all incoming client queries related to morningstar products and services...

Are you passionate about the luxury sector and customer service? join an impressive international automotive project as a personal mobility advisor! we are seeking...

About you native french & italian written & spoken proficiency... understand specific customer archetypes and needs which are most prevalent within the subsegment...