TRABAJO SERVICE DESK TECHNICAL CUSTOMER ESPLUGUES DE LLOBREGAT, BARCELONA

In this role, you will: deliver the architectural design for customer service solutions and...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

What you bring experience in a service desk or it support role... contribute to documentation, knowledge base articles, and service catalog improvements...

•    experience of successfully leading technical evaluations...    •    experience of resolving technical issues, including those involving 3rd parties...

Create and maintain technical documentation... troubleshoot and resolve technical issues related to cai solutions... provide technical expertise and guidance to...

- the technical project team in charge of the technical re-platforming...   select and validate professional service providers and external...

You have proven knowledge on customer service (sap sd)  you have proven experience working directly with a variety of stakeholders in matrix organization to understand...

Availability for on call service...   in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...