TRABAJO HR CUSTOMER SERVICE HIGH ESPLUGUES DE LLOBREGAT, BARCELONA

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

Also understanding sales, promotion management, b2b, customer management processes and related data points... service deployment: define and support the deployment...

Act as a go-to expert for it customer services on various projects...   you have proven knowledge on customer service (sap sd)  you have proven experience working...

Availability for on call service...   in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...

Technical skills: high level of proficiency in microsoft office... previous internship experience in hr and or talent acquisition is a plus but not required...