TRABAJO HEAD TALENT MANAGEMENT CULTURE ESPLUGUES DE LLOBREGAT, BARCELONA

Itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause and crisis management...

talent development: ensure team development through training, coaching, and innovation projects...   stakeholder management & communication: align technology solutions...

Automation) to improve the pmo best practices in order to achieve higher maturity in project management, program management and portfolio management...

Partner with customer support function, digital experience, tech and market stakeholders to ensure successful adoption of new solutions like case management and...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...