TRABAJO HEAD CUSTOMER SUPPORT BASED ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

We also support markets with managing local spend... creation and management of credit notes generated from customer claims... coordination and collaboration with...

•    hand on experience working in the development of ecommerce solutions based on commercetools... our values are based on respect: respect for ourselves, respect...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

Escalate complex issues to 2nd line support when needed... what you bring experience in a service desk or it support role... what you’ll do provide 1st line it support...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

Provides an outside in based view of how to best target each segment... what youll do: - segment is / it customers and consumers based on their needs and profile...

We design and support our solutions end-to-end... nestlé is based in the swiss town of vevey where it was founded more than 150 years ago... a day in the life...