TRABAJO CUSTOMER SUPPORT ONBOARDING SPECIALIST ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

We also support markets with managing local spend... creation and management of credit notes generated from customer claims... coordination and collaboration with...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... identify and implement improvements in coffee specialist workflows...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

This role will develop and support a learning model through mentorship and coaching, creating training and continuous improvement throughout...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   you’ll also collaborate with the...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   onboarding: prepare your onboarding...

support events: lead preparation activities for  large promotional events, ensuring system stability and performance are optimized...   in this role, you will: drive...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...