TRABAJO CUSTOMER SERVICES FRONT OFFICE ESPLUGUES DE LLOBREGAT, BARCELONA

Deliver the integration of solutions within the context of nespresso customer service, including but not limited to call centers and back office operations...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... ensure that relevant stakeholders are...

•    ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services as well organization, prioritization...

•    supports market & project validation; supports specification and configuration activities and integration of 3rd party services as directed...

Ensures product contribution to the business value following the guidelines of the cio office for the business kpis... increases product adoption, customer and consumer...