TRABAJO SENIOR PRODUCT CUSTOMER INSIGHTS BOADILLA DEL MONTE, MADRID

What you will be doing as a customer intelligence manager you will transform customer data into actionable insights that enhance customer value and engagement...

Developing products through insights from market research and customer buying behaviour and leverage data and use market-leading product analytics solutions...

Translate insights into globally relevant product improvements and innovations, with actionable break downs... product owner – added value services country: spain...

senior customer experience & insights manager – banking operations (zinia) country: spain senior customer experience & insights manager – banking operations...

customer orientation – ability of operate with professionalism and credibility in front of the customer, with proven ability to build strong customer relationships...

) based on the customer lifecycle... motivation and willingness to develop business insights... execute and parameterize events for each customer journey defined...

Psd3, ai act, dsa) and internal policies on security, fraud and customer protection... translate insights into actionable recommendations for executive stakeholders...

Governance & reporting  prepare and present risk and compliance reports to senior leadership and the board...   design and monitor key risk and control indicators...

Development of microservices for banking services and multichannel customer experience...   you will be responsible for your own proofs of concept to add value...

Support product and engineering teams with risk evaluation during feature development or market expansion...   governance & reporting  prepare and present...

Our mission at ods is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology...