TRABAJO CUSTOMER RELATIONSHIP SPECIALIST BOADILLA DEL MONTE, MADRID

Software engineering full stack country: spain software engineering analyst iii...

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation...

) based on the customer lifecycle... execute and parameterize events for each customer journey defined by each business/product and at the customer level...

Be comfortable using sql and crm or customer feedback tools... sound understanding of banking and card products, and how they impact customer satisfaction...

Experience in customer-facing roles, to understand customer experience (highly desirable) including exposure to different countries / cultures and cross-functional...

One of our guiding principles is continuous innovation, working with agile and devsecops methodologies and adopting all the leading market technology to work with...

relationship with cloud service providers  relationship with the local ccoe in the different entities... relationship with csp in all matters related to cost efficiency/finops...

customer orientation – ability of operate with professionalism and credibility in front of the customer, with proven ability to build strong customer relationships...

Mission and responsibilities: - being a single point of contact in the relationship with countries, guaranteeing the reconciliation of accounts...