TRABAJO CUSTOMER ENGAGEMENT SPECIALIST BOADILLA DEL MONTE, MADRID

Software engineering full stack country: spain software engineering analyst iii...

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation...

) based on the customer lifecycle... execute and parameterize events for each customer journey defined by each business/product and at the customer level...

Be comfortable using sql and crm or customer feedback tools... sound understanding of banking and card products, and how they impact customer satisfaction...

Experience in customer-facing roles, to understand customer experience (highly desirable) including exposure to different countries / cultures and cross-functional...

One of our guiding principles is continuous innovation, working with agile and devsecops methodologies and adopting all the leading market technology to work with...

What you will be doing as a customer intelligence manager you will transform customer data into actionable insights that enhance customer value and engagement...

Ensure delivery of differentiating and tier-relevant experiences that enhance loyalty, engagement and customer lifetime value across markets...

Act as a transformation partner to the individuals leadership teams, identifying how ai can redefine customer journeys, digital engagement, and value propositions...

Excellent communication and stakeholder engagement abilities...       our mission at ods is to design and support an advanced digital and omnichannel platform, ensuring...