TRABAJO CHANNEL STRATEGY CUSTOMER EXPERIENCE BOADILLA DEL MONTE, MADRID

experience in supporting and troubleshooting issues... experience developing on the java programming language... experience in defining, executing and delivery audit...

experience influencing stakeholders within different areas of... what you will be doing as a customer intelligence manager you will transform customer data into...

Product strategy and evolution: as head of channels, you will have accountability for the full channel strategy to ensure we are positioned as a strategic solution...

) based on the customer lifecycle... execute and parameterize events for each customer journey defined by each business/product and at the customer level...

experience with cloud ai platforms (aws, azure, gcp)... experience with large-scale ai/ml project and team management... 8+ years of experience in ai/ml roles...

experience in implementing the scrum framework... experience in customer-facing roles, to understand customer experience (highly desirable) including exposure to...

experience in it system design and solutioning - excellent problem-solving and critical thinking skills - ambition and ability to progress into sme and leadership...

experience in pan-european product launches and multi-country coordination... own the ux strategy for both consumer and merchant experiences (web, app, embedded)...

Individual accountabilities: define and drive the data & ai strategy for the individuals businesses, ensuring alignment with group data and ai strategy and business...

We make recruiting decisions based on your experience and skills...   nice to have experience with agentic ai platforms or building conversational assistants...

Ideally previous experience in customer tier-based services, loyalty, young value proposition (kid & teens) and/or micro-sole trader... ensure delivery of differentiating...