TRABAJO TECHNICAL CUSTOMER SUCCESS DIRECTOR BARCELONA, BARCELONA

Role descriptionthis is a full-time hybrid role for a technical customer success manager based in barcelona... in this position, you will be responsible for overseeing...

The customer success team manages the strategic deployment and account management of the ecovadis solution with our customers...   your primary responsibility is...

technical proficiency: high proficiency with customer success tools (e... experience: minimum 5 years of experience in a customer success role within a b2b saas...

What you'll do:   as a senior digital customer success manager - specialist (senior d-csm specialist) for s/4hana private cloud, you will act as a trusted...

Real customer success is built on emphathy and trust... 25wd position overview do you have a customer first mindset and passion for building lasting relationships?...

Job description as a senior customer success manager at hastee, you will be a key advocate for our clients, ensuring their adoption, engagement, and success on our...

Job description as a customer success manager at hastee, you will be a key advocate for our clients, ensuring their adoption, engagement, and success on our platform...

Strong understanding of customer behavior and market trends... collaborate with other departments to ensure a cohesive customer experience throughout all stages...

Typical people management responsibility (direct / indirect reports): • approximate number of people managed in total (all levels) - none • manager of a team • matrix...

Assess audience needs for technical and procedural documentation, adjusting tone and technical terms used to ensure understanding... proactively identify inefficiencies...

People are at the heart of our success – all of them... in we created the digital hub in barcelona to offer the best customer experience and innovation to b2c...

The ideal candidate has a strong customer service background technical aptitude and a dedication to continuous learning... this role involves responding to inquiries...

) providing assets and sustainability expertise to customer success managers (csms) to drive adoption across the customer value journey (esp...

Experience as a technical leadamazon is an equal opportunities employer... we believe passionately that employing a diverse workforce is central to our success...

Ensure technical excellence, secure development practices, and reusability of validated prototypes... proven ability to lead technical teams (internal or external)...

- high customer focus and business impact...   - analyse and resolve issues resulting from customer testing...   meet your team data management and landscape...

* follows up with customer post-event... ensuring and providing exceptional customer service * delivers excellent customer service throughout the customer experience...

Overview the customer service global process owner (gpo) functions as the chief architect, teacher, conductor and, when required, the enforcer of the customer service...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...