TRABAJO SOUND INDUSTRY CUSTOMER SUPPORT BARCELONA, BARCELONA

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...     what’s in it for you     we challenge conventions...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...       what’s in it for you       we challenge conventions...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...       what’s in it for you       we challenge conventions...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...      if you’re looking to grow and be inspired,...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...        if you’re looking to grow and be inspired...

Passionate about customer success with a mindset of ownership and accountability... participate in an on-call rotation to provide night shift support when required...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

The objective of this function will be to optimize the customer onboarding and adoption processes, improve renewal rates, increase customer satisfaction, and champion...