TRABAJO IT SECOND LEVEL SUPPORT BARCELONA, BARCELONA

Keen interest in providing a superior level of customer service and support to our internal customers... perform it service desk operations for all support issues...

Your role (once you have been trained):it application support specialist - level 2 and/or level 3 in sap srmcustomizations and service request tasks...

Training is focused on the support needs required... your role (once you have been trained):it application support specialist - level 2 and/or level 3 in sap bitransport...

Liaise with it colleagues tier 2 and tier 2 it teams, other business units, and with your peers and shift managers whenever needed to ensure you do the right thing...

· maintaining and improving customer satisfaction level... · you are interested in learning about it... the main responsibilities of this role will be to work together...

Your responsibilities and impact as it support agent will be: ... what´s in it for you: ... maintaining and improving the customer satisfaction level...

Maintaining and improving customer satisfaction level... you are interested in learning about it... the main responsibilities of this role will be to work together...

Maintaining and improving customer satisfaction level... you are interested in learning about it... an international environment where people support and respect...

What’s in it for you?... this belgian it company has been an important player on the it market for the past 35 years... native speaker in dutch with high level...

The open job position will be integrated into the operations department within the high-level support team... collaborate with other functional groups at european...

About youcatalan and spanish proficiency is a must  english at conversation level knowledge of lan networks, windows server 2016/2019, ad, tcp/ip, dhcp and other...

Tasksprovide technical guidance and support for personal computing and printing productsassist sales teams and address customer inquiriesexplain product benefits...