TRABAJO END USER SUPPORT CUSTOMER BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

Requirements:strong interest in tourism, hospitality management and customer experience... experience using customer service software, such as zendesk or freshdesk...

Your primary responsibility is to provide operational management of customers’ ecovadis programs (including sustainable finance), in support of the customer success...

Your primary responsibility is to provide operational management of customers ecovadis programs (including sustainable finance) in support of the customer success...

Preferred ?experience in software support, customer success, or technical support roles... someone who thrives on interacting with people and providing exceptional...

Proven customer support/user success experience... strive to meet or exceed user satisfaction goals... you will take ownership of all user (customer) requests and...

user researchcollect, summarize, and present user feedback and market sentiment... deliver technical support and product guidance... foster strong user relationships...

A "week of rest" at year's end... our culture is rooted in putting the customer first... at autodesk, customer success is built on empathy and trust... com/company/diversity-and-belonging...

* provide professional, high-quality customer service with a strong emphasis on customer experience and de-escalation... * provide concierge it support services...

A "week of rest" at year's end...   real customer success is built on emphathy and trust... the foundation of our culture is customer first!  acting as the single...

· support ux lead in the design, planification and implementation of the front end from the user experience and design developments so layers can increase the value...

A "week of rest" at year's end...          reporting to the emea manager of customer success, the customer success manager for construction is a strategic and trusted...

- are windows and mac environment literate,  - have  1 year in a customer service environment, preferably technical support  - have excellent customer care knowledge...

- are windows and mac environment literate,  - have 1 year in a customer service environment, preferably technical support  - have excellent customer care knowledge...

A "week of rest" at year's end...     reporting to the emea manager of customer success, the customer success manager for construction is a strategic and trusted...